The pandemic accelerated a need for digital menu boards, artificial intelligence, expanding drive-thrus into dual lanes and adding drive-thru only units where available. Many other fast food restaurants like Wendy's, Taco Bell, Del Taco, Burger King, KFC and McDonald's have also shown interest in developing many of these concepts. — Construction Dive
With indoor dining areas closed in many, if not most, restaurants since the beginning of the pandemic, the nation's fast food and fast casual franchises are rethinking fundamental design concepts of their operations that will likely become part of the American vernacular for decades to come, such as AI-powered pickup-only stations with double or triple drive-thru lanes.
3 Comments
Eventually people will get tired of eating their food out of a box in a plastic bag inside their cars/homes.
I hope
Over and OUT
Peter N
I don't see any fast food becoming sit-in going forward. Much easier to keep the growing homeless masses out.
^^ Both of the above, eventually. They're not mutually exclusive. Some companies will choose one mode to answer some demands, others will choose the alternative responding to other demands.
Eating, dining, convenience, affordability, profitability, accessibility, sociability, safety, health... this topic is not a single, simple phenomenon.
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