Maintaining a corporate surveillance program that operates only in the shadows might nab the occasional miscreant, but it does little to promote positive conduct or to deter inappropriate use of corporate assets when employees are working from home. A more balanced approach should include clear communications with employees explaining the reasons for, and existence of, corporate monitoring programs. — Harvard Business Review
In a recent Harvard Business Review essay, two experts outline the need for transparency in corporations that monitor employee behavior, writing:
"Being transparent about how you’re monitoring employees should be consistent with a transparent culture and a relationship of trust. Helpfully, this also aligns with the underlying legal framework in the U.S., which is premised on concepts of legitimate interest and notice, and is strengthened further when employees provide their consent to be monitored."
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