As high-rises keep growing taller, more connected and more efficient, there is increasing pressure on Otis and rival elevator companies Schindler, Kone and Thyssenkrupp to reduce wait times for rides and to personalize experiences—for instance, by allowing riders to call elevators from smartphones. — The Wall Street Journal
Neil Green, Otis Elevator Company's chief digital officer, discusses the future of elevator design and functionality with The Wall Street Journal.
According to Green, the future of vertical transportation is set to include a larger focus on digital and smart technologies, including advanced detection systems for needed repairs, app-based elevator calling services, and biometrics to help ferry passengers to their desired destinations without the need to wait.
Green tells The Wall Street Journal, "I can envision a future where I simply walk up to the building, it recognizes who I am from biometrics, it knows that I work on the 10th floor, and it points me to the specific elevator car."
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