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At 20 Exchange Place, the sheer height of the building has made the persistent outages particularly infuriating for residents, who can pay as much as $5,000 a month for a market-rate one-bedroom unit.
Since November, the skyscraper has been plagued by long elevator outages that have turned daily life upside down and trapped residents with mobility issues inside their apartments. Elevator service is unpredictable and often nonexistent, for hours at a time, above the 15th floor.
— The New York Times
The building’s owner DTH Capital says Con Edison is the culprit, but a spokesperson for the company told the Times there was “no indication” that the malfunction has nothing to do with its service or equipment. The problems are so bad that the building had to hire an elevator mechanic to be... View full entry