The housing crisis in large cities, especially in Los Angeles, has been an ongoing issue. Currently, Los Angeles County is home to the second largest population of settled homelessness in the U.S. Local government and organizations aim to create solutions in order to combat the issue with a little over 53,000 people who are homeless and in need of housing. In order to address the homeless housing crisis, the Los Angeles based creative residency 72U promotes the importance of Permanent Supportive Housing (PSH) through a different kind of narrative. Through art, design, and empathy, the project initiative Dear Neighbor aims to use murals, written letters, recorded interviews, and eye-catching infographics to bridge communities together through awareness.

According to the Dear Neighbor team, the project is based on "the belief that housing is a human right. We understand that despite their numbers, our homeless neighbors are all but invisible [...] We also believe that Permanent Supportive Housing (PSH) is crucial to housing every Angeleno, that homeowners' fears about the homeless are based on stereotype and misinformation, and that empathy and fact-based research are crucial to changing hearts and minds."

"As of 2018, Los Angeles County is home to the second largest population of settled homeless in the United States.  76% of our city voted to fund the construction of PSH - one of the primary solutions to helping our homeless neighbors.  Unfortunately, many of these construction projects have been blocked by a small but vocal minority of local homeowners, demanding that these shelters be built somewhere else" The overarching goal of Dear Neighbor is to share and educate the public in ways to promote social justice and change through the exploration of art, technology, and culture.