IT Support Specialist

AP3D Consulting AP3D Consulting Employer:
New York, NY, USLocation:
Sun, Nov 24 '19Posted on:

IT/CAD consulting firm seeks computer-savvy architect or IT professional to help us support FXCollaborative Architects ( - a leading architecture and design firm in New York City. We are looking for an appropriate candidate to join our on-site support team at this award-winning client.

The candidate will work directly with our client’s staff (170 people), provide a wide range of technical support, help advance the client’s strategic objectives, and participate in developing a positive client relationship. This position provides an opportunity to work as part of a friendly team of collegial, highly experienced support professionals.

Great communication and creative problem-solving skills are a must!

Candidates should have 2-5 years of experience in all or most of the following areas:

  • Desktop and laptop support (Window 7 and Windows 10)
  • Windows Server support (2008 / 2012 / 2016)
  • General networking (firewalls, routers, Wi-Fi, TCP/IP)
  • General PC hardware / software troubleshooting
  • MS Office 365 email, MS Teams, and MS Outlook
  • Anti-virus / malware solutions
  • VPN
  • Data backup solutions (on-premise and cloud-hosted)
  • Smart phones (iPhone, Android)
  • MS Office desktop applications
  • Printing / Plotting support
  • Virtualization technology (VMware, Hyper-V)

SQL coding, Power BI, and application customization preferred

Experience in AutoCAD, Revit, and Adobe CS is also STRONGLY preferred.

Health, dental, vision and retirement benefits are available!

This is an excellent opportunity for a smart, motivated, hands-on individual to participate and grow in all aspects of computer system management and support.

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