I have just got my Dell Studio XPS 1645 laptop(Intel Core i7 720QM 500GB/4GB), but it is slow when I rotate/ move/ orbit my model in Rhino 3d. The screen blacks out for 1-2 seconds before it performs the task.
My laptop’s specs are:
Installed Video Memory: 1 GB
Video Chipset: ATI Radeon HD 4670
Hard Drive Capacity: 500 GB
Operating System: Microsoft Windows 7 Home Premium (64 bit)
Processor Speed: 1600
Are there anything I could upgrade to avoid this glitch?
I would like to contact DELL on this matter, but I don’t know what is the main problem either should they offer to change anything.
Have tried: updating video driver.
It will be great to get expert’s opinions on this, thank you ahead!
This problem could be your video card (though it's an XPS, the card is pretty budget)... you should NOT in any case have your screen blacking out for 1-2 seconds when you are performing any task... (assuming you aren't using a mega-huge rhino file with a massive grasshopper definition) There could also be an issue with your DirectX driver, or whichever 3D accelerator Rhino is utilizing.
Is this a problem specific to Rhino? You should try orbiting in 3D Max or Sketchup... it could also be an issue with your Rhino install, you could try re-installing, and contacting McNeel for technical support.
I haven't touched Rhino in a while, but I'm assuming you had this model on a previous machine and it worked well there. Or maybe this is why you bought the new machine? Did you install a 64 bit version of rhino. While it is my understanding that a 32 bit program is supposed to operate fine on windows 7 64 bit OS I've heard of people having trouble running 32 bit programs on Windows 7, specifically from Adobe. Check to see Rhino's compatability with Windows 7 64 bit... the black screen doesn't sound too good. Does it do this with other programs? If not then that may help you conclude that the problem is with Rhino. I would follow loremipsum's suggestion to try the 3d rotate in other programs.
I have the exact same Dell studio laptop that I purchased a few months ago. I'm running 3ds max, Acad 2007, illustrator, sketchup & photoshop just to name a few. So far everything is running fine, "knock on wood." I ran a free trial with Rhino and it worked okay. As the others have said, just try to run a 64bit version of Rhino to see if that helps.
I have a new Dell Studio 1557, also Core i7, 4 Gigs, which has serious freezing problems. There's actually a ton of us out there.... when playing certain videos (usually HD) without the power source, the screen will freeze, flip from black to white, and eventually need a hard re-boot.
If this sounds like you (aka- yet another problem with the video card, ATI Mobile Radeon 4570 I believe), then look here at all the other people's complaints, and call Dell.
having similar problems with a HP with 8gis of ram, i7, and 7 64bit premium. except in max and photoshop. the frames per second are awful. makes zooming, moving etc awful. for me turning off openGL functionality in the program helped. I am hoping the new nvidia update helps. it is awful.
Have spoken to DELL, we updated both the Bios & ATI Video Card driver.
Still, the problem persists, the computer blacks out for a few seconds & lags whenever a command is entered.
'ATi drivers newer than version 8.4 installed on systems with Radeon model cards cause display delays in Rhino's viewports.Symptoms include delays of 1-2 seconds when:Panning, Zooming,Rotating. We have contacted ATi about this issue. ATi states that the Radeon line of cards is NOT intended for CAD applications like Rhino, only the FireGL line is. The Radeon is intended for gaming, therefore reporting CAD-related problems against gaming cards is pointless. '
@Loremipsun &Sbeth: yes it's likely to be the video card. Have re/un installed rhino approximately 8 times since last week. Yes i had freezing problems before, it was when i opened a few programs (photoshop/ windows media player/sketchup/webpage) together. But since this is a i7, i should be able to multitask? Plus my 3d files are as small as 4MB!
@Wurden & Zune: I have downloaded a trial rhino (64) from their website yesterday, same issue though. But good to know yours works fine, even with 3dmax.
Sigh, am concerned if DELL will put this as a 'Rhino 3d' Problem & said i should have researched this before purchasing.. the machine is only 2 weeks old. I am not that of a computer literate, and i thought the specs are pretty high so it should be fine..
Will keep you guys updated of DELL's reply later today!
Its a video card issue, you need to get something like Quadro Fx 1800 or 3800, those are of-course cost even more than your PC but thats the industry standard graphics cards for using Rhino and 3D studio Max for large scale project. Most ATI and Nvidia cards that ship with PC are for just video watching and gaming, they are not built for Rhino users. I got myself Quadro FX 1800 and now its works smoothly when I am rotating in viewport in 3d max, even for very large scale projects.
Evidently the newest ATI Radeon cards will work fine with Rhino now, as per the mcneel wiki link noriko pointed to earlier. Does anyone have any experience with the radeon 5xxx series of cards and rhino?
noriko - I read it somewhere, that ram has to be in increments of 3GB for i7 in order to work properly. So you should have either 6GB or 9GB but NOT 4GB or 8GB with i7, which doesn't make sense how you got your PC with only 4GB.
Screw Dell. They always screw you over.
I have a self-built system, with a radeon HD4870 x2 card, and there is no problem with Rhino at all. The suckers must have put in a bad card.
zen - that doesn't make a lot of sense. Why are most laptops with i7 and windowsx64 will shipping with 4 gb standard (2x2gb). You can upgrade to 8gb with (2x4gb) for about $300.
The issue you have is very simple. Firstly, your video card is a budget card optimized for running games and movies. If it is possible, you should find drivers optimized for CAD applications, although I don't think they exist for the 4670.
wurdan - I am not sure it is correct, but I heard that triple channel RAM memory is the most optimal solution for i7 processor. Triple channel is when you have 3 x 2gb = 6gb memory sticks, or 3 x 4gb = 12gb, its weird, I know...
Also, try the new Rhino 5 beta 64bit it works much faster than Rhino 4, like 40% faster!
Jul 19, 10 6:17 pm ·
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New Dell Studio XPS 1645 i7core 4GB, but lags in Rhino 3d Modelling
Dear Archinecters,
I have just got my Dell Studio XPS 1645 laptop(Intel Core i7 720QM 500GB/4GB), but it is slow when I rotate/ move/ orbit my model in Rhino 3d. The screen blacks out for 1-2 seconds before it performs the task.
My laptop’s specs are:
Installed Video Memory: 1 GB
Video Chipset: ATI Radeon HD 4670
Hard Drive Capacity: 500 GB
Operating System: Microsoft Windows 7 Home Premium (64 bit)
Processor Speed: 1600
Are there anything I could upgrade to avoid this glitch?
I would like to contact DELL on this matter, but I don’t know what is the main problem either should they offer to change anything.
Have tried: updating video driver.
It will be great to get expert’s opinions on this, thank you ahead!
Stella
This problem could be your video card (though it's an XPS, the card is pretty budget)... you should NOT in any case have your screen blacking out for 1-2 seconds when you are performing any task... (assuming you aren't using a mega-huge rhino file with a massive grasshopper definition) There could also be an issue with your DirectX driver, or whichever 3D accelerator Rhino is utilizing.
Is this a problem specific to Rhino? You should try orbiting in 3D Max or Sketchup... it could also be an issue with your Rhino install, you could try re-installing, and contacting McNeel for technical support.
Good luck,
I haven't touched Rhino in a while, but I'm assuming you had this model on a previous machine and it worked well there. Or maybe this is why you bought the new machine? Did you install a 64 bit version of rhino. While it is my understanding that a 32 bit program is supposed to operate fine on windows 7 64 bit OS I've heard of people having trouble running 32 bit programs on Windows 7, specifically from Adobe. Check to see Rhino's compatability with Windows 7 64 bit... the black screen doesn't sound too good. Does it do this with other programs? If not then that may help you conclude that the problem is with Rhino. I would follow loremipsum's suggestion to try the 3d rotate in other programs.
noriko,
I have the exact same Dell studio laptop that I purchased a few months ago. I'm running 3ds max, Acad 2007, illustrator, sketchup & photoshop just to name a few. So far everything is running fine, "knock on wood." I ran a free trial with Rhino and it worked okay. As the others have said, just try to run a 64bit version of Rhino to see if that helps.
Noriko-
I have a new Dell Studio 1557, also Core i7, 4 Gigs, which has serious freezing problems. There's actually a ton of us out there.... when playing certain videos (usually HD) without the power source, the screen will freeze, flip from black to white, and eventually need a hard re-boot.
If this sounds like you (aka- yet another problem with the video card, ATI Mobile Radeon 4570 I believe), then look here at all the other people's complaints, and call Dell.
http://en.community.dell.com/forums/t/19303691.aspx?PageIndex=38
having similar problems with a HP with 8gis of ram, i7, and 7 64bit premium. except in max and photoshop. the frames per second are awful. makes zooming, moving etc awful. for me turning off openGL functionality in the program helped. I am hoping the new nvidia update helps. it is awful.
Hi all,
thanks for your insight!
Have spoken to DELL, we updated both the Bios & ATI Video Card driver.
Still, the problem persists, the computer blacks out for a few seconds & lags whenever a command is entered.
Actually , i have just discovered this link:
http://wiki.mcneel.com/rhino/atiinfo
'ATi drivers newer than version 8.4 installed on systems with Radeon model cards cause display delays in Rhino's viewports.Symptoms include delays of 1-2 seconds when:Panning, Zooming,Rotating. We have contacted ATi about this issue. ATi states that the Radeon line of cards is NOT intended for CAD applications like Rhino, only the FireGL line is. The Radeon is intended for gaming, therefore reporting CAD-related problems against gaming cards is pointless. '
@Loremipsun &Sbeth: yes it's likely to be the video card. Have re/un installed rhino approximately 8 times since last week. Yes i had freezing problems before, it was when i opened a few programs (photoshop/ windows media player/sketchup/webpage) together. But since this is a i7, i should be able to multitask? Plus my 3d files are as small as 4MB!
@Wurden & Zune: I have downloaded a trial rhino (64) from their website yesterday, same issue though. But good to know yours works fine, even with 3dmax.
Sigh, am concerned if DELL will put this as a 'Rhino 3d' Problem & said i should have researched this before purchasing.. the machine is only 2 weeks old. I am not that of a computer literate, and i thought the specs are pretty high so it should be fine..
Will keep you guys updated of DELL's reply later today!
Arigato!
Noriko S.
are you by any chance using a crack copy of rhino...sometimes these have bugs in them...like the blacking out
we can't use crack; this is for corporate usage.
N.S.
Its a video card issue, you need to get something like Quadro Fx 1800 or 3800, those are of-course cost even more than your PC but thats the industry standard graphics cards for using Rhino and 3D studio Max for large scale project. Most ATI and Nvidia cards that ship with PC are for just video watching and gaming, they are not built for Rhino users. I got myself Quadro FX 1800 and now its works smoothly when I am rotating in viewport in 3d max, even for very large scale projects.
*GOOD NEWS
Dell has let us upgrade to a Precision machine (need to pay the extra),
@zen: yes definitely getting a Nvidia Quadro this time.
Need to share with your colleagues/ friends of this issue so they wouldn't have the same problem with rhino next time.
Thanks!
N.S.
Evidently the newest ATI Radeon cards will work fine with Rhino now, as per the mcneel wiki link noriko pointed to earlier. Does anyone have any experience with the radeon 5xxx series of cards and rhino?
Yes issues that are pro 3d or cad related they will not even discuss with you unless you are running Fire GL or quadro which is quite disappointing.
I have this in general - 3ds/photoshop etc, it is a Windows 7 64/videocard driver problem. turning off aero themes can help sometimes.
noriko - I read it somewhere, that ram has to be in increments of 3GB for i7 in order to work properly. So you should have either 6GB or 9GB but NOT 4GB or 8GB with i7, which doesn't make sense how you got your PC with only 4GB.
Screw Dell. They always screw you over.
I have a self-built system, with a radeon HD4870 x2 card, and there is no problem with Rhino at all. The suckers must have put in a bad card.
zen - that doesn't make a lot of sense. Why are most laptops with i7 and windowsx64 will shipping with 4 gb standard (2x2gb). You can upgrade to 8gb with (2x4gb) for about $300.
pc laptops are so unreliaabble, ugh.
Hi,
maybe this should be a temporary solution for your problem:
http://wiki.mcneel.com/labs/directx
Dell m65 Precision (with bad GFX )
The issue you have is very simple. Firstly, your video card is a budget card optimized for running games and movies. If it is possible, you should find drivers optimized for CAD applications, although I don't think they exist for the 4670.
wurdan - I am not sure it is correct, but I heard that triple channel RAM memory is the most optimal solution for i7 processor. Triple channel is when you have 3 x 2gb = 6gb memory sticks, or 3 x 4gb = 12gb, its weird, I know...
Also, try the new Rhino 5 beta 64bit it works much faster than Rhino 4, like 40% faster!
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