Strong bilingual (Chinese--English) communicator with experience in product marketing, promotions, public relations, and project and communications management via multiple media. Customer focus included with diverse industry experience including publishing, non-profit and retail. Comfortable in interacting with individuals at levels of the organization and in the community. Excellent problem solving and negotiating skills. Able to work not only independently but also deliver effective result working interdependently with team members.
Saks Fifth Avenue, Bal Harbour, FL, US, sales associate
Got trained as professional sales with advanced strategies
• Faced and solved different customer based issues
• Observed and learned from expertise
Market America, Inc, Miami, FL, US, Marketing Consultant
Developed and maintained long-term relationships with clients
• Solved customer issues by offering customized and high value-added services
• In charge of WBS and part of business plans
Ohio University, Athens, OH, US, Teaching Assistant
Enhanced both leadership and interpersonal skills through class discussions
• Developed teaching materials such as syllabi, visual aids, course websites, etc
• Evaluated and grade examinations & assignments
• Arranged for supervisors to conduct teaching observations
Ohio University, Athens, OH, US, CSSA Administrative Assistant
Fully contributed to develop sense of community among individual members
• Represented Chinese students and scholars in expressing their wishes and understood how to protect their entitled rights and legal interests
• Helped newly arrived students and scholars settle in and adapted to the new cultural environment
• Coordinate and organize entertaining activities such as 3-on-3 basketball games, international film fair, Chinese New Year Celebration Gala, International Fashion Show, etc
Mary Kay Cosmetics, Columbus, OH, US, Sales consultant
Targeted both online and offline clients consistently to reach sales goals
• Managed project deadlines and monitored milestones through completion stage
• Designed marketing plan in accordance with required budget and client's needs
Ai Miami International University of Arts & Design, Miami, FL, US, Masters, Design and Media Management
Business management for design industry
Ohio University, Athens, OH, US, Bachelors, Communications and media studies
Major in organizational communication
Minor in Retail Merchandising and Fashion Product Development
