Charlene Kerr

Charlene Kerr

Tucson, AZ, US



I am an experienced Systems Analyst with a solid accounting background. I have worked with several accounting software packages, including (but not limited to) Deltek Vision, Quickbooks, Peachtree, GEAC and Sage’s Businessworks. For larger firms I have used SQL and SSRS for ad hoc reporting as well as creating integration packages for data transfer between databases. Implementation of business software and coordination of testing and upgrades for existing software are another specialty. I have conducted needs assessments and managed software selection projects, and for smaller firms I have designed and administered internal networks.
Most recently, I have specialized in configuring PSA software for architectural and engineering firms. Currently I am consulting with clients on Deltek’s Vision software, creating custom reports and helping manage implementations, as well as serving as continuing support for former clients. I am looking for a position where I can continue to utilize my existing knowledge as well as adding to my technical skills in the areas of server administration, web services, and API’s. 


Gehry Partners, LLP, Los Angeles, CA, US, Business Systems Analyst

Collaborated with business units, project managers, and technical employees to define and clarify business needs. Translated those needs into both functional and system requirements and mapped them against current functionality to identify enhancements. Created business process flows for project definition and partnered with IT to develop technology implementation plans. Worked with cross functional teams to identify, articulate, and manage project risks and issues.
Managed projects to select new business software, performed integration and customization according to user requirements, and wrote user guides and training documentation.

Provided initial and ongoing training to project managers and accounting staff.

Served as subject matter expert for all aspects of Deltek’s Vision software. Developed project manager acceptance process, providing on-going training and assistance to achieve adequate competency.

Developed testing plans and managed multiple upgrades of software packages.

Created custom reporting using SSRS and other reporting tools, and performed ad hoc reporting when needed.

Sep 2008 - Nov 2010

Deltek, Tigard, OR, US, System Consultant

Functional consultant, supporting professional services software for architectural, engineering, and consulting firms. Performed onsite client interviews with executive- through staff-level employees to gather requirements. Participated in process and functionality gap analysis and solution design, developed functional specifications for extensions and data migrations, configured application modules in Finance, Project Management, CRM and other areas of system expertise. Developed test plans/scripts, and managed onsite system testing.
Prior to moving into consulting I provided senior (tier II/III) client support for Deltek’s Vision and Advantage software, provided in-house training to other analysts, and worked with technical groups to aid in determining inclusion of functional requests in future software upgrades.

Sep 2005 - Sep 2008

Landau Associates, Edmonds, WA, US, Accounting Specialist, GL

GL Accountant and software super-user for an engineering consulting firm. Performed month-end reconciliation, prepared quarterly financial and other managerial reports, and served as backup for specialized billing and other functional areas.
Migrated all custom reporting from Deltek Advantage’s Custom Reporting Toolkit to a new Access database for Deltek Vision. Later upgraded those reports to SQL. Assisted in the implementation of the CRM module with data scrubbing and SQL uploads.

Nov 2003 - Sep 2005


Washington State University, Pullman, WA, US, History

History, emphasis in English

Jan 2011 - Aug 2011

Fresno City College, Fresno, CA, US, Accounting, Computer Programming

Accounting and computer courses.

Sep 1989 - Jun 1991

Areas of Specialization