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Joelle Epstein

Joelle Epstein

Cambridge, MA, US

 

About 

I am highly enthusiastic about interior design and the retail industry and for nearly five years I was the showroom planner and buyer at a large retail location. Through this role, I understand the importance of space planning, merchandising and branding.

Since 2006 I also acted as a senior design consultant for the showroom offering our clientele in-home consultations and superior sales attention. I was the top salesperson in the Cambridge store for 5 consecutive years, with high rate of return customers and word-of-mouth referrals.

During the past year I was also the store manager. During this period, much of my focus was on sales management, advertising, budget management and personnel management.

In addition, I deliver work with commitment and passion and I enjoy working collaboratively with a team as well as independently.

My professional goals involve contributing to the success and efficiency of a fast-paced and exciting design-oriented business, taking advantage of my excellent design, leadership, customer service and administrative skills. I am seeking an opportunity in the design industry that connects with spaces that affect many people.

Elsewhere:

Employment 

BoConcept, Cambridge, MA, US, Store Manager

Ensure overall success of store, overseeing all operations and supervising staff.
o Staff management: Develop design consultants to enhance their selling and design skills. Establish individual action plans to increase sales and promote business. Conduct regular staff meetings to set plans and delegate responsibilities. Hire, onboard and train new staff.
o Budget and performance management: Generate monthly budgets & sales goals for store and individuals. Analyze sales, inventory and space management to prioritize focus areas.
o Marketing: Allocate marketing budget across online and traditional channels to maximize store traffic. Execute corporate promotions initiatives to boost sales. Plan and coordinate successful in-store events including “trend talks”, catalog launch parties and open house events with complimentary brands.
o EventPlanning: Coordinate invitations, press, catering and entertainment for showroom events in conjunction with promotions and collection launch.

Jun 2011 - Jun 2012
 

BoConcept, Cambridge, MA, US, Store Stylist

Create compelling in­-store customer experience through design and merchandising.
o Space planning: Design layout of 6000+ sq. ft. showroom including 22 individual studios (bedroom, dining, living room). Make weekly and monthly changes to adapt to product range, promotions, events and inventory shifts.
o Visual merchandising: Maintain consistently inspirational,on-­brand styling through targeted product selection and placement.
o Inventory management: Monitor product performance of furniture and accessories and plan showroom purchases according to budget.

Mar 2007 - Jun 2012
 

BoConcept, Cambridge, MA, US, Design Consultant

Deliver customized interior design solutions to maximize sales per customer.
o Interior design: Performed in home consultations and project proposal presentations using computer aided design software, PowerPoint and design boards.
o Sales and customer service.
Top salesperson in the Cambridge store for 5 consecutive years, with high rate of return customers and word‐of‐mouth referrals due to personalized attention and design.
o Order management: Responsible for processing purchase orders using Citrix/Axapta database system.

Jun 2006 - Jun 2012
 

Education 

Mount Ida College, Newton, MA, US, Bachelors, Interior Design

Chamberlayne School of Design at Mount Ida College, Newton MA 2002-2006
Bachelor of Science, Interior Design. GPA 3.3
- First Prize Winner, IIDA Sustainable Design Student Competition, May 2005. Designed a renovation to Mt. Ida College campus cafeteria using Cradle to Cradle principles and sustainable options. Sample of project available.
- Student Member IIDA, 2005-2007.
- Member of the Alpha Lambda Delta Honor Society, 2003-2006.
- Contributions to gallery shows featuring student work Spring 2003, Fall 2005.
- Member of design team on HGTV student design contest television program Designer Finals.

Jan 2002 - May 2006
 

Awards 

IIDA Sustainable Design Student Competition, 1st Place

First Prize Winner, IIDA Sustainable Design Student Competition, May 2005. Designed a renovation to Mt. Ida College campus cafeteria using Cradle to Cradle principles and sustainable options. Sample of project available.

2005
 

Skills 



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