15+ years of direct participation in the design, delivery and administration of complex technology solutions for professional service firms, SME. Career focused on delivering high performance engineering and collaborative technologies in project-centric service environments, corporate and branch office settings. Owner of the day-to-day success and security of the enterprise technologies with a commitment to availability and quality service 24/7.
A skilled systems architect adept at integrating technologies and delivering innovative solutions for high knowledge-intensity, professional workforce. An integral member of the senior management team and technology team leader with a focus on service, accomplishment and continual improvement. Able to establish and maintain trust and credibility across all levels of the organization while driving change.
Knowledgeable in hybrid network infrastructures with keen systems build, troubleshooting, and incident resolution skills. A career of hands-on design, implementation and operations experience with infrastructure disciplines including LAN, WAN, WLAN, UC, Video and VoIP. A history of agile and timely deployments delivering continuity and security in dynamic multi-site environments.
Proven success delivering Microsoft enterprise systems and services with a deep expertise in technologies including Microsoft Exchange Server, SharePoint, SQL server, AutoDesk, MS Office, and Adobe products. Able to apply proven architectures and frameworks to define roadmaps for integrations, operations and user satisfaction. A solutions innovator with skill in process re-engineering in professional services teams. Comfortable in a support or leading role with Tier 1 thru 3 teams with Microsoft's enterprise systems.
Brings industry and technical knowledge, strategic insights and business acumen to align strategies and achieve high performance. An affinity for learning and applying new technologies in innovative ways.
Excellent project manager with ability to plan, organize and execute complex system design activities. Skilled at configuring systems to align with established goals while remaining consistent with policies, procedures and cost. Strong understanding of the application of industry standards and methodologies. A champion for high levels of internal and external project leadership. Able to communicate technical and complex information both verbally and in writing.
Dedicated to the advancement of technology with proven hands-on history of delivering innovation, value and service.
OZ Architecture, Boulder, Denver Colorado, Director of Information Technology
Ownership of day-to-day operations, systems and services. Over the course of tenure at OZ Architecture I was responsible for the overall successes and failures of technology. The leader of cross-functional teams in the implementation and administration of comprehensive technology projects and processes.
Microsoft Server Enterprise full lifecycle management v.2000 thru 2012. Active Directory responsibilities included design and management of multi-domain environment with federations and trusts. Administered a 400 internal node and >3000 consultant collaborative active directory. Physical hardware management included twenty five servers distributed across four sites. Storage accountability, administration of distributed file services, active 35 terabytes, utilizing SAN, DAS and NAT.
Microsoft Exchange Enterprise full lifecycle management of v.2000 thru 2010. Managed multiple exchange databases and domains with 450+ mailboxes. Championed policies and procedures related to electronic communications. Managed SMTP data security, internal and external connectors, transport rules and cloud-based enterprise routing and scanning services. Support services included DNS, OWA, ActiveSync, HTTPS, email archiving, data loss protection and virus eradication.
SharePoint lifecycle management of Microsoft Portal thru Microsoft SharePoint Foundation 2010. Leader of the design, implementation and management teams for OZ Architecture portal. Leader in the implementation of a framework for rendering and delivering Business Intelligence to the enterprise. Administrator of Sharepoint, supporting project management, team collaboration, digital asset management and firm administration.
SQL life-cycle management experience SQL 7.0 thru SQL Server 2008r2
Administrator of multiple SQL production databases including SharePoint, RBS, Enterprise Search, Deltek Vision services (Finance-CRM- ERP), Equitrac Print Accounting, and digital asset management. SQL support services including high-availability, replication, capacity planning and server builds.
Virtualization leader, administered VMware and Microsoft hypervisor. Implemented a server virtualization program that reduced cost, physical hardware and power requirements. Designed and implemented Microsoft VDI w/ RemoteFX solutions for graphics and production environment. In-depth understanding of virtualization technologies from both a design and engineering perspective.
Technical lead in the selection, integration and administration of Deltek Vision, Finance, ERP and CRM solutions. Over the system life-cycle my responsibilities include application and database patches and upgrades, hardware refreshes and migration to the cloud. Technical leadership includes development of the RFPs, hardware specification, configuration and build.
Networking responsibilities included the design, implementation and administration of agile local and wide area networks. Hardware components included Cisco, Dell, Xirrus and Fortinet switching and routing. Service deliveries included CAT5-6, Metro-Ethernet, MPLS, WLAN 802.11abgn and 5.8GHz Wireless Ethernet Bridge. Manager of technical vendor contracts and SLA agreements.
Responsible for enterprise voice and video services. Coordinated multiple venders in the implementation and deployment of Nortel BCM systems. Implemented and maintained Polycom VSX video conferencing system across multiple sites. Managed 802.1Q configuration across internal and external networks. Provided support for VoIP, VDI, voicemail and unified communications.
Production software responsibilities included the implementation and management of Autodesk, Adobe and MS Office products. Streamlined applications and enhanced production and project deliverables. Team leader in the development of architectural production standards and procedures. Champion for BIM.
The Stubbins Associates, Cambridge, MA, US, Systems Administrator
Systems Administrator / CAD Manager
Consultant, NYC and New England, Consultant
Software guidance and training for professional services firms in New England and NYC.
CAROL GROH AND ASSOCIATES, NYC, CAD Manager
Pratt Institute, Brooklyn, NY, US, BArch, School of Architecture
School of Architecture
EDUCATION AND SKILLS TRAINING
2013 ITIL v3 certification (May’13)
2008 Xirrus WiFi Corporate Training, Deployment and Administration of the XN8 Array
2007 New Horizons, VMware Implementation and Administration
2006 New Horizons, MS Exchange Server Configuration, Deployment and Administration
2003 - 2004 New Horizons, Microsoft Sharepoint Development and Administration
2000 New Horizons, People Management, Team Building Track
1998 Lucent, DV Systems Administration corporate training
1997 - 1998 New Horizons, Microsoft Domain and Exchange Administration Track
1996 3Com Corporation, Switching and Routing Systems NetAdmin Training Program
1992 - 1993 ComPaq Corporation, Server Systems Administration Training Program
1983 - 1987 Pratt Institute, School of Architecture
1982 - 1983 National Academy of Design, fine art and classical architectural design
1981 - 1982 San Jacinto College, Houston TX. Business Management