Fi Companies, Old Bridge, NJ, US, Director of Facilities - Consultant
- Develop the reactive and preventative maintenance division of the business. This consisted of implementing the necessary dispatch system as well as building a successful database of sub-contractors and in-house technicians.
- Analyzed other areas of the business to see where the company can be more profitable.
New York & Company, New York, NY, US, Manager, Store Facilities & Purchasing
- Direct and manage facility management services of 530 stores nationwide, with a budget of $4.5 million overall, with an emphasis on HVAC, electrical, gate, signage, flooring and related physical plant components.
- Oversee in-store asset management responsible for apparel fixtures and furniture.
- Analyze lease terms and store profitability to justify expenditures and capital requests.
- Partner with Real Estate to review lease agreements to verify landlord compliance with respect to facility issues for all stores.
- Negotiate maintenance services with national and self-performing companies for various trades.
- Responsible for an annual budget of $7.5 million for the purchase of owner furnished items for construction of new and remodeled stores.
- Handle purchase requirements for an average of 75 construction projects per year plus numerous special rollouts.
- Partner with design consultants, architects, visual departments in the development of new fixtures and source vendors for manufacture and procurement of goods.
- Review release orders for individual projects to ensure compliance with plans and budget.
- Manage new program design and rollouts through internal departments and execute projects through sourcing, manufacturing and delivery.
- Review bids and provide cost analysis reports.
- Successfully implemented program for overseas procurement with a 30% reduction in costs.
Estée Lauder Companies, New York, NY, US, Manager, Retail Store Operations - MAC Cosmetics
- Manage the construction/renovation, repair and operations of 150 freestanding MAC Cosmetics locations in Canada and the U.S. with a concentration on the West Coast stores.
- Train and lead two Assistant Managers and department Administrators to administer various functions of Sales Operations.
- Manage all POS customer relations.
- Facilitate and manage set up of all MAC Cosmetics trade shows in all markets.
- Review and address all transaction issues to achieve optimal customer service as well as proper banking and loss prevention practices to adhere to SOX compliance.
- Train field management and retail store management teams on mechanics of the retail store environment.
- Oversee and facilitate store repair process – with an emphasis on efficiency, timely response, cost effectiveness, and health and safety guidelines.
- Implement and monitor store programs to address ongoing maintenance challenges, as well as highlight health and safety concerns.
- Facilitate, oversee, and attend all new West Coast store openings to ensure all operations are in accordance with brand policies and procedures.
- Ensure all aspects of store opening set up correspond with image, business objective and timeliness of opening.
- Implement relocation schedule of temporary spaces to permanent locations.
- Primary liaison between Store Design with regard to store renovations, as well as necessary changes in store storage.
- Analyze and track all budgets, including voucher analysis for the dept.
- Facilitate all aspects of store openings are in accordance with rules and regulations set forth by mall/landlord/municipal guidelines.
- Liaison with Loss Prevention, Telecommunications and Retail Store Development to ensure all policies and procedures set forth by MAC are maintained.
- Assessed and analyzed a store HVAC issue, saving the department $34,000.00 in repairs.
RSM Maintenance, Paramus, NJ, US, Project Mananger
- Primary project management support for various companies, such as, MAC Cosmetics, Origins, Aveda, Cash America, Ben Sherman, Theory, Jo Malone and Five Below, nationwide.
- Handle all scheduling of projects with clients and subcontractors to ensure each project is a completed in a timely manner. Projects can range from, but are not limited to, electrical issues, plumbing, or rollouts, such as painting.
- Monitor construction and maintenance progress from start to finish relating to, i.e. design aspects, counter installations, lighting and product placement.
- Manage weekend and after hours emergency calls for an issue that needs immediate attention – electrical, plumbing, roofing, etc.
- Compile on going status reports for client review pertaining to on-site construction, financials, and project deadlines.
- Develop competitive bids on projects for client proposals.
- Direct point of contact for clients, contractors, and stores to maintain a highly functional, fast paced environment.
Penguin Group USA, East Rutherford, NJ, US, Office Services Supervisor
- Interview candidates and supervise internal and outsourced personnel.
- Reorganized operations procedures as necessary to maximize efficiency and productivity.
- Oversee purchasing responsibilities and all facilities related issues.
- Generate weekly reports regarding departmental volume.
- Manage invoicing for vendor related work.
- Maintain heavy vendor contact for managing facilities, purchasing, and staffing.
- Entrusted to perform all supervisory responsibilities in absence of immediate supervisor.
- Oversee mailroom operations and office equipment for 340 employees
Escada, Hasbrouck Heights, NJ, US, Office Operations Supervisor
- Managed all aspects of facilities and office operations including: event coordination, record retention, and acquisition of office equipment and supplies.
- Primary contact for 28 retail and wholesale stores and outlets.
- Processed invoices, maintained vendor records using Excel.
- Processed vital monthly supply orders for 28 Escada retail stores nationwide using Lawson.
- Researched and performed cost analysis, saving the organization $20,000 a year in various office functions, such as office equipment.
Felician College, Lodi, NJ, US, Bachelors, Business Management & Marketing
B.A., Business Management/Marketing, March 2007
Cum Laude – 3.7 GPA
Dean’s List Recipient