EC English Language School, NY, New York, NY, US, Student Services & Accommodation Manager
Assist with daily office operations including filing, faxing, typing documents and memos, data entry, answering telephones, taking messages, etc. while simultaneously managing day-to-day front desk and reception functions.
Coordinate international and domestic travel arrangements to ensure smooth student arrivals and departures.
Liaise with sales executives on projected sales of accommodations, group allocations, special requests, etc.
Assist senior management in drafting strategic, operational, and tactical plans pertaining to accommodation.
Advise students regarding course changes, cancellations, immigration issues, accommodation changes, school policies, and cultural and personal concerns ensuring that high levels of customer service are maintained.
ITN Networks, LLC., New York, NY, US, Junior Planner/Client Service Associate
Maintained close relationships with clients in working towards business objectives.
Coordinated execution of accepted proposals between sales team and buying department.
Researched, strategized, and executed multi-million dollar contracts.
Forecasted plans to determine how to effectively and efficiently spend a budget while optimizing profit margin.
Enhanced plans based on media data and contract parameters to confirm delivery for clients.
International Union of Operating Engineers, Local 30, Richmond Hill, NY, US, Administrative Assistant
Assisted with daily office operations including filing, faxing, typing documents and memos, data entry, answering telephones, taking messages, etc.