Law Offices of Melissa Betancourt, Brooklyn, NY, US, Legal File Clerk
• Verifying that documents are correctly indexed, scanned and recallable when required.
• Scanning legal documents for retention purposes.
• Assisting with closing procedures.
The All One Foundation, Avalon, AU, Office Assistant - Volunteer
• Researching cost efficient services
• Clerical responsibilities such as typing, data entry, ripping and burning cd's, preparing event materials and creating mailing labels.
Cancer Council NSW, Wooloomoolloo, AU, Event Administrator Assistant - Volunteer
• Short term volunteering position for CCNSW Relay for Life.
• Registered participants into a database, prepared materials and badges for events, setting up stands and attending to the public on day of events.
CGI Technologies & Solutions Inc., New York, NY, US, Senior Administrative Assistant
• Worked in the public sector for a contractor of the New York City Transport Authority.
• Processed payroll invoices (bi-weekly) for 30 - 40 contracted Hearing Officers.
• Reconciled bank statements; identified discrepancies and requested adjustments.
• Audited records of issued summonses and generated Q.C error reports for senior managers.
• Monitored the work performance of Administrative Representatives.
• Prepared correspondence letters and maintained reports for tracking departmental activities.
ManPower, Brooklyn, NY, US, Administrative Representative – Temp (CGI Technologies & Solutions.)
• Reviewed data entry of summonses keyed into the 'TAB application'.
• Clerical responsibilities including data entry, messenger runs, updating/coding returned letters, mail distribution and directing inbound phone calls.
Pertemps, Bristol, GB, Customer Service Associate – Temp (Broad Systems, ComputerShare)
• Registering customers into the system over the phone and reporting all queries or complaints.
• Used initiatives to resolve customers' problems and/or offered alternatives.
University of the West of England (UWE), Frenchay, GB, BArch, Accounting and Economics
Joint half award degree that required taking all core modules under both fields.