My past responsibilities include administrative sales support, building sales quotations, coordinating projects, account management and order processing. My key strengths include effective oral and written communication, the ability to learn quickly and excellent comprehension skills.
I have been a liaison between multiple departments to develop new procedures and solutions; researched, analyzed and interpreted legal documents for accuracy and compliance while being able to adapt to changing business needs and priorities within time specific deadlines. Having strong attention to detail, being organized and responsible, working under pressure and a sense of urgency are skills that I possess and will utilize with your company.
I have proficient knowledge of PC computers, the internet and software such as Microsoft Word, Outlook, PowerPoint, Excel, and Sage MAS500 ERP. I like to tackle challenges head on and learn about new software and technologies. I look forward to discussing further how my skills and experiences would be of utilized with your company.
Ever Win International, CIty of Industry, Program Coordinator
• Coordinate the development and schedule of new products – from customer inquiry, product development, packaging design until delivery to customers such as T-Mobile and Bell Mobility
• Follow up with product development in reviewing, testing, and selecting new products to launch
• EDI experience with Wal-Mart Retail Link and Verizon Wireless True Commerce
• Creative work experience with graphics designer on developing branding, packaging style and copy feature points
• Coordinate across multiple departments to develop and maintain launch schedule of company’s internal neo-Style and neo-Style essentials brand of mobile accessories
• Research and prepare reports on industry trends, competitors, and new vendors/customers
• Maintain and update weekly shipping schedules for clients such as Amazon, T-Mobile, Bell Mobility and TELUS
• Ensure purchase orders are processed and that lead times and milestones are in order for contracted product delivery dates
• Written and oral communication with internal departments and external customers to ensure that all programs are completed and in compliance with their respective contracts
• Build sales quotes through margin calculations by gathering BOM costs – including material, packaging, freight, duties, taxes, and labor costs
• Manage multiple customer accounts and relationships by phone and email
ADP, Diamond Bar, GS Operations Specialist III
• Research, analyze, and interpret data for wage garnishment laws/regulations/statutes
• Awarded All-Star status for 160 average garnishment orders analyzed with 97% accuracy
• Awarded Most Valuable Player twice for initiating interdepartmental meetings on issues and errors while maintaining 75 orders processed with 96% accuracy
• Recognition for highest average of 104 court orders interpreted for client Wal-Mart
• Maintained 48-hour service agreement for multiple clients, by completing assigned tasks on time
• Received recognition for returning Spherion within 48-hour SLA
• Awarded MVP for having the highest average of 511 court orders processed
• Trained over 30 associates in El Paso, TX on departmental procedures and software
• Written and oral communication with local, state, and federal agencies, attorneys, debt collectors and court officials to find solutions to problems, verify authenticity, and correct discrepancies
Choicepoint, Brea, Data Entry
• Third party employment applications processed with minimal mistakes
Equus Computer Systems, City of Industry, Inventory Control/Shipping-Receiving
• Audited company inventory for all computers parts and accessories, matched physical and electronic counts and corrected errors/discrepancies
• Organized and separated inbound shipments by category and maintained a log of received cargo
• Ensure every serial number for parts are associated with customer purchase orders
• Ensure received shipments are warehoused correctly by item type and number
Joliz Inc, South El Monte, Administrative/Shipping Coordinator
• Schedule freight pick-ups for large orders; process UPS/FedEx shipping software
• Accounts Payable/Receivables and process invoices, issue credit with Peachtree and run daily credit card transactions
• Coordinated, organized and planned booth space and materials at trade/gift shows
• Resolve problems while offering immediate solutions, order taking and distribution methods
• Keep track of inventory counts; prioritizing, pulling, picking, and packing of orders
University of La Verne, La Verne, CA, US, Masters, Business Administration
Leadership/Supply Chain Management
California State University Los Angeles, Los Angeles, CA, US, Bachelors, Criminal Justice
