A highly motivated, passionate professional, with 5+ years of marketing, creative & concept design, art therapy, and case management experience. Recognized strengths include creative concepts, graphic design, client relations, and marketing. Other areas of expertise are:
∙ Writing & Editing
∙ Staff Management
∙ Marketing & Advertising
∙ Concept Creation
∙ Planning & Coordination
∙ Proposals & Development
∙ Visual Media Design
∙ Problem Solving
∙ Creative Marketing Campaigns
Specialties
Communications - Creative Concepts - Design - Writing - Client Relations
Rochester Mental Health Center, Rochester, NY, US, Supportive Case Manager
Responsible for a caseload of 30 patients ages 18 and up with issues ranging from homelessness, mental health, financial hardships, substance abuse, etc. and creating a comprehensive plan to lead them back into stable living environments
Successfully market and promote services to potential clients, agencies, and service providers
Secure outside agencies and organizations to provide services to ensure patient is able to receive the help needed
Interacting with clients in office, as well as in the community
Responsible for ensuring that the patient is successful in the program (e.g. goal setting, bi-annual reviews of progress, problem management, offering transitional services)
Coordinating transitional services for patients who need outside assistance (e.g. therapists, housing, enrollment into
government programs, vocational programs, food & clothing supplements)
Working with patient and outside organizations to have the ultimate goal of stable living and independence
Wegmans Food Market, Rochester, NY, US, Customer Service Specialist
Created display features for major holidays, company-wide promotions, and Menu Magazine features
Developed and maintained in-store product displays, advertisements, promotion items (e.g. hand-painted displays,
determined visually pleasing text, font, sizes, and wording)
Worked in the development of in-store marketing and departmental promotional strategies
Responsible for providing friendly and timely customer service to customers in a fast-paced retail environment
Fraternal Composite Services, Utica, NY, US, Assistant Supervisor - Art Department
Worked as the assistant supervisor in the art department for the market leading fraternal composite board company
Responsible for hand painting and air-brushing of client pictures
In charge of customer service, ensuring orders were timely, as well as the hands on assembly of the composite boards
Finger Lakes Community College, Canandaigua, NY, US, Marketing
A.A.S. in Marketing
G.P.A. 3.5
Nazareth College of Rochester, Rochester, NY, US, Masters, Creative Arts Therapy
G.P.A. 3.5
