Havertys Furniture, Indianapolis, IN, US, Design Consultant
• Guide customers through a unique design orientated selection process
• Develop and maintain relationships with customers
• Input and maintain customer profi les into electronic database for follow ups
• Promoted to this position after demonstrating excellent customer service
• Communicate options with customers in and out of offi ce
• Selected to develop and present monthly Interior Design inspirational sessions
• Balance accounts receivable and prepare bank deposits
• Handle incoming calls and provide customer service
• Organize delivery and payment options
Lowe's Home Improvement, Fort Wayne, IN, US, Design Intern
• Assisted customers in their decision making process by providing expertise and available options
• Consistently earned 100% scores on simulated work tests designed to measure accuracy
• Worked and collaborated in a team environment
• Cross-trained in multiple departments to broaden product knowledge and experience
Ball State University, Muncie, IN, US, Bachelors, Interior Design
Major: Interior Design (CIDA Accredited)
Minor: Foundations of Business
• 3.4/4.0 Grade Point Average
• Dean’s List Honoree
• Completed specialized courses in Interior Design, to include Evolution of Interiors, Universal
Design, Color and Light, and Design Theory
