Robert Frank

Robert Frank

Los Angeles, CA, US



  • Experienced design leader, who strategically directs and manages international workgroups in multiple worldwide locations. Outstanding interpersonal and relationship building skills, allowing the establishment of committed and successful cross-functional and cross-regional teamwork.
  • Recognized for strategic management expertise across multiple entities and players while helping create profitable projects worldwide, within the specific brand requirements and ahead of the global retail trends. Legacy of clients, owners, colleagues, and consultants feeling valued in their roles. As an in-house team leader, instrumental in achieving departmental goals and objectives, while engaging and coaching teams to their highest levels of performance and commitment to the organization.



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Apr 2018 - current

Samsung Telecommunications America, Mountain View, CA, US, Store Design Manager III

Hired as a Design Manager focused on delivering innovative and original retail environments and fixture designs, reflecting the Samsung Brand.
Key Contributions:
Collaborated in the development of innovative and original retail environments and fixture designs, that reflect the Samsung design ethos, support retail business targets, and enhance the consumer retail experience.
Delivered a consistent image and impactful experience for the Samsung brand at retail, inclusive of carrier and retailer environments, & shop-in-shops.
Lead designer on the re-imagining of the Samsung brand in the retail environment, this included a complete re-design of the Samsung retail fixture fleet.

Jun 2014 - Mar 2018

The Argonaut US, San Jose, CA, US, Senior Architectural Retail Designer

Architectural retail designer focused on designing retail design spaces for Apple Computer Co. in international markets
Key contributions:
 Interpreted design briefs received from international market partners to design spaces to meet needs of both markets and customers while maintaining brand standards
 Responsible for managing internal design team, including project managers, drafters, and Cinema 4D rendering team
 Created Apple Shop layouts, including fixture placement and integration, site survey reviews, shop drawings, renderings, and BOMs
 Ensured that design execution reflected consistency with company objectives and architectural standards as well as maintaining integrity of brand image
 Worked with senior executives and development teams to create, manage, and implement fleet-wide initiatives
 Participated in developing and presenting new design concepts
 Completed 408 design projects in the last year, including introduction of Apple Shop to major retailers such as Target, Walmart, and Best Buy

Mar 2011 - May 2014

Starbucks Coffee Company, Seattle, WA, US, Design Manager

Design leader focused on directing Middle East and Central European-based and in-house design of an average 90 new stores per year, and managing country-specific existing store portfolio (Saudi Arabia, Lebanon, Kuwait, Jordan, U.A.E., Bahrain, Oman, Egypt, and Russia)
 Winning design solution for Le Louvre Museum, Paris, France’s retail competition for design of Paris Flagship store (which won MAPIC Cannes award 2007)
 Store Design of the Year finalist in 2008 for opening of Russian market; assisted in development of concept design solution for exterior kiosk and developed concept design solution for small-footprint store
Key contributions:
 Responsible for $12M yearly budget; managed and created designs for the entire year’s store count.
 Guided in-house production design team in providing feasibility studies, schematic design and space planning, finish and artwork selections, design drawing implementation.
 Provided executive direction and leadership to local store development teams via market visits, design clinics and training, store tours, on-site construction support, and daily project communication
 Ensured that design execution reflected consistency with company objectives and architectural standards as well as maintaining integrity of brand image
 Developed comprehensive renovation strategy for Middle East region’s existing store portfolio (200+ stores)
 Communicated market status and deliverables to executive leadership team
 Identified and managed resources needed for design team to meet agreed schedules; anticipated needs to meet workflow
 Provided team members with coaching, feedback, and developmental and career opportunities while building effective teamwork practices
 Participated in developing new concept designs to lead Starbucks store designs into the future

Mar 2005 - Feb 2009

Poirier Associates/ HMB Architects, Carbondale, IL, US, Intern Architect

 Responsible for client management, design development, and project execution for commercial and residential projects
 Developed construction bid documents, including coordinating integration and production of consultant documents for preliminary as well as schematic design phases of each project managed
 Administered project documents, including progress pay requests and bid documents

Oct 2000 - Dec 2005


Southern Illinois University Carbondale, Carbondale, IL, US, Bachelors, Architecture

Aug 1998 - May 2003

Areas of Specialization