Row House, Washington, DC, US, Manager
• Utilized CRM system for lead tracking, sales interactions, and customer preferences, enabling personalized follow-ups, boosting member retention, and creating upselling opportunities.
• Established and nurtured ties with corporate partners and local businesses, resulting in consistent referrals and group sales, increasing overall membership enrollment rates.
• Utilized customer feedback and market insights to identify trends, fostering diverse client growth, expanding the studio's market reach, and broadening customer base.
• Cultivated a strong online community by engaging with followers, responding to inquiries, and addressing concerns promptly, fostering a sense of loyalty and trust among customers and boosting lead generation.
La Subida, Medellin, Colombia, Assistant Director, Documentary Photographer
• Orchestrated collaboration with an international bilingual team across the entire lifecycle of a cycling documentary, effectively translating ideas into impactful visual narratives that resonated with diverse audiences.
• Selected by the director to create documentary photographs highlighting Colombian athletes and professionals.
• Skillfully managed a high volume of analog photographs, meticulously scanning and editing over 100 images to perfection, ensuring
seamless integration for the documentary.
• Took charge of preparing and executing large-scale prints, showcasing the analog photographs in a visually stunning manner that
resonated with both local and global audiences, contributing to the documentary's success.
American Design Club, New York, NY, US, Sales Representative
• Represented more than 30 brands and designers by engaging, developing, and maintaining sales relationships with customers.
• Fostered relationships with retail clients through attentive customer service, leading to consistent accomplishment of sales goals.
• Demonstrated exceptional sales acumen and product knowledge, resulting in being personally selected by the director of brand
management to oversee and manage crucial wholesale client accounts during the prestigious New York Now 2022 expo.
• Processed orders seamlessly with Microsoft Excel and streamlined sales operations by maintaining efficient fulfillment systems,
ensuring prompt delivery and customer satisfaction.
Matthew Carasella Photography, New York, NY, US, Intern
• Assisted industry leading photographers and cinematographers on commercial shoots.
• Managed client lists and strategized email blasts to aid marketing efforts.
• Assisted with equipment rental, lighting for commercial shoots, and handled equipment drop off.
