Hello, My name is Nathalia, a 3rd-year architecture student at SCI-Arc. I'm seeking internship and part time opportunities to intern. I have a strong foundation in architectural principles, and I'm skilled in drafting, rendering, Adobe, AutoCAD, and Rhino. I'd love to share my resume and portfolio to show you what I can bring to the team. Thank you for considering me for the position. Looking forward to the possibility of working together.
Elevate ENT Partners, Miami, FL, US, IT Clinical Applications Specialist
•Supported the development and implementation of clinical and non-clinical applications for Florida’s largest ENT group, which consisted of over 50 physicians, 25 locations, and 29 supported software systems.
•Worked with the IT team to modify, manage, test, and update the group's practice management applications.
•Interfaced with end-users and vendor support staff continuously to troubleshoot problems and identify resolutions.
•Prepared and updated documentation related to application usage and changes.
•Analyzed system upgrades and made suggestions for workflow improvements based on new system functionality.
Site Hands, Charlotte, NC, US, Junior Project Manager
•Contracted Work for a Fin-Tech Company - Teller Lifecycle Refresh Team.
•Served JPMorgan Chase as a point of contact on an assigned IT Infrastructure project.
•Responsible for dispatching technicians onsite to upgrade and replace the organization's computer hardware, software, printers, and check scanners.
•Provided Tier 1 technical support, responsible for remote troubleshooting, use,
operation, installation, configuration of PC's, scanners, printers, and vendor management.
•Later promoted to Tier 4 support, responsible for client escalations, quality assurance, hardware shipping, infrastructure issues, and scheduled site visits.
•Performed a variety of project coordination duties, including project start-up, planning, execution, and closeout phases.
•Gathered and analyzed raw data from multiple sources to report and track KPIs.
•Contract work was cut short due to COVID-19.
Duke Energy, Charlotte, NC, US, Quality Assurance Analyst
•Contracted Work for an Energy and Gas Enterprise - Smart Home Team.
•Tested and troubleshooted software and hardware for the Duke Energy Smart Home mobile app.
•Developed new tests to validate features in the iOS and Android app.
•Performed stress tests and identified security weak points using automated testing.
•Maintained testing documentation on API functionality and software issue resolutions.
•Navigated a series of beta demos with stakeholders, including product owners, designers, and developers.
Consultants in Neurological Surgery, LLC,, Miami, FL, US, Office Manager
•Coordinated neurological surgeries for conditions such as hemorrhages, hydrocephalus, head or spinal cord trauma, spinal disc herniation, infections, and tumors for affiliated hospitals throughout South Florida.
•Navigated physician credentialing for affiliated hospitals and insurance companies.
•Developed and implemented office policies in accordance with Joint Commission, CMS, and Florida state law.
•Customized electronic medical records software for practice management, informatics, and data reporting.
•Customized clinical software, EClinicalWorks, to best fit doctors' needs and meet government MIPS standards.
•Examined every element of the current workflow and developed best practices.
•Billed and coded (ICD-10/ CPT) office, inpatient hospital, and ER visits.
•Liaised communication between doctors, patients, hospitals, and surgical brain and spine representatives.
•Fostered relationships for the practice with hospitals, outside agencies, and other doctors.
Southern California Institute of Architecture (SCI-Arc), Los Angeles, CA, US, BArch, Architecture
Transfer Student - Currently in Year 3 out of 5
Florida International University, Miami, FL, US, BArch, Business
International Business Program
