I am a 26 year old Business major who realized his passion for architecture and interior design while working for a real estate start-up in NYC. I am eager to learn more about architecture and interior design while bringing my own skill in project management and design.
blueground, New York, NY, US, Operations Specialist
As an Operations Specialist, my primary responsibilities included overseeing the installation and setup of over 100 luxury properties across various locations, including the five boroughs of New York City and parts of New Jersey. I played a crucial role in designing and revising 140 floor plan documents to improve the accuracy and clarity of property descriptions, effectively communicating key features and attributes to potential clients. Additionally, I conducted thorough analyses of monthly key performance indicators (KPIs) to assess team progress, engaging in discussions with managers to identify areas for improvement and establish performance targets. Furthermore, I managed the documentation and communication process for clients at each property, ensuring accurate record-keeping and maintaining a high level of client satisfaction. Lastly, I collaborated with cross-functional teams to plan, execute, and manage administrative projects that supported overall business operations, including project timelines, resource allocation, and accounting.
NJF Properties, Scranton, PA, US, Property Management Assistant
In my role as a Property Management Assistant, I played a vital role in ensuring compliance with federal laws and regulations by meticulously reviewing and maintaining rental documentation. By implementing strict standards and protocols for accuracy and completeness, I mitigated the risk of tenant rights violations and maintenance-related issues. Additionally, I fostered positive and cooperative relationships between tenants and owners, promoting effective communication and minimizing conflicts. I supervised the upkeep of outdoor premises, collaborating with service providers to ensure a clean and well-maintained environment, thereby enhancing the overall appearance of the properties and improving the experience for tenants and visitors. Furthermore, I conducted internal property inspections to identify necessary improvements and created an inventory of recommended upgrades. This allowed for prioritized maintenance tasks and ensured that properties were maintained to the highest standards, resulting in increased tenant satisfaction and property value.
The University of Scranton, Scranton, PA, US, Bachelors, Business Management
I got my degree in business management in which I learned about marketing, project management, finance, accounting, and a wide range of topics one would need to run a successful business.