INTEGRAL, Santo Domingo, DO, Personal Assistant

▪︎ Worked closely with managerial staff to provide administrative support on a one-to-one basis: scheduling appointments, screening phone calls, inquiries and requests, and handling them when appropriate.
▪︎ Devising and maintaining office systems, including account payables and receivables, data management and filing.
▪︎ Inventory management.

BTICINO, Santo Domingo, DO, Luxury sales

▪︎ Surpass sales goals by 140% focusing efforts studying existing and potential volume of clients.
▪︎ Contribute to team effort by accomplishing related results as needed.
▪︎ Travel nation-wide in search of new hospitality, commercial and residential projects in the luxury market.
▪︎ Visit on site projects: specify and suggest products to clients, inventory the existing outlets and propose product line.
▪︎ Assess architects, engineers, project managers on the selection of home automation systems and wiring devices for residential and commercial use of the luxury product brands My Home and Axolute.
▪︎ Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
▪︎ Coordinate with logistics staff and stock manager to provide clients with solicited merchandize in a cost effective and reduced time frame.
▪︎ Prepare purchase orders to clients and distributors by referring to price lists and product literature.
▪︎ Implement the use of CRM Salesforce: submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual sales and territory analyses.
▪︎ Resolve customer complaints by investigating problems; developing solutions; preparing reports; making
recommendations to management.
▪︎ Enhance customer service experience by selling products, meeting customer needs, and follow-ups.
▪︎ Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
▪︎ Maintain professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
▪︎ Instruct new personnel on luxury sales from different countries in Latin America (Costa Rica, Ecuador, Guatemala & Dominican Republic: on-site training visiting clients nation-wide, presenting new products to distributors’ staff.
▪︎ Business plan programming with distributors: present product demos in showrooms to purposely establish a daily client flow, prepare presentations for clients.
▪︎ Carrying out background research and presenting findings on competition brands; producing documents, briefing papers, reports and presentations.
▪︎ Marketing: establishing commercial agreements with local magazines of architecture, design and home decor to publish product content; in collaboration with the marketing department in Costa Rica.
▪︎ Organize product certification courses, after detecting market niche and in order to open new local distributors.
▪︎ Public relations activities with clients: brand launch events, organize lunch meetings between clients and suppliers, promote the luxury brands.
▪︎ Present product in collaboration with faculty members on educational centers (Casa Chavon) of short-term courses such as: light design, architectural design and interior design.

3ti progetti, Milan, IT, Architect & Urban Planner

▪︎ Develop projects contests in Europe and internationally.
▪︎ Conceptual project development.
▪︎ Architectural design
▪︎ Graphic design in 2D, 3D modeling and model building.
▪︎ Editing content and layout design of display panels.
▪︎ Prepare budget analysis and cost estimate.
▪︎ Write descriptive texts and reports for project proposals
▪︎ Presented 9 project proposals including: New headquarters for the offices of the municipality of Paratico, Italy; Arts center of the city of Tullamore, Ireland, new headquarters of the private textile company GREDA in Modena, Italy; Urban re-qualification of the sports center of the city of Cannobio, Italy. Among others.
▪︎ AutoCad draftsperson.
▪︎ Adobe InDesign, Illustrator & Photoshop editor and designer.
▪︎ Sketch-up3D modelling with V-Ray plug-ins image rendering.

Gritti Architetti, Bergamo, IT, Intern Urban Planner

▪︎ Internship training which reinforced the urban and architectural studies.
▪︎ Worked on-going projects including the integration of University Studi della Calabria in the urban fabric and redefinition of the urban structure of the city of Cosenza, Italy.
▪︎ AutoCad draftsperson
▪︎ Presentation enhancement in Microsoft Office programs and digital office system softwares.

Universidad Iberoamericana (UNIBE), Santo Domingo, DO, BArch, School of Architecture