Andrea Crass

Andrea Crass

Richland, WA, US



Curently, I am employed by a global A/E firm.  In my position I am responsible for layout and design of office proposals as well as taking on roles in coordination.  I have experience marketing my firm to the community and to clients by creating advertising and informational publications.  I am proficient in Microsoft Office programs, Adobe products, and have experience working in Photoshop and InDesign.  I also am part of a team responsible for government and commercial proposal preparation and contract administration.  In these roles, I have experience working and coordinating with customers, and clients to obtain work; with subcontractors to create teaming arrangements; and within a global company to gather scattered information to be assembled into a cohesive package. 


AECOM, Richland, WA, US, Marketing Coordinator

 Management, support, and coordination of proposal development process for small pursuits, team member in preparation and creation for large pursuits; creation of Proposal Process Checklist, used in multiple offices.
 Drafts portions of proposal content with assistance from technical staff, evaluates content for compliance with RFP requirements and evaluation criteria.
 Point of contact between office and client, handles requests and questions to and from the client.
 Maintenance and archival of proposal information in databases; developed Project Information Summary Document used by Project Managers to record Past Performance proposal information.
 Daily collaboration and coordination with external clients/customers, teaming partners, sub-contractors, and multiple offices, cross-functional departments, and levels of management.
 Conformance to AECOM’s Corporate Marketing guidelines and NQA-1 and ISO Quality Assurance procedures.
 Design and creation of weekly office newsletter and update and maintain Richland Office discipline brochures and related collateral.
 Management and coordination of internal and external office activities to encourage morale and volunteerism.
 Office point of contact for external marketing locally.
 Search and monitor within internal and external resources for competitive pursuit opportunities.
 Sales force certificate holder, used to track and report on current marketing pursuits.
 Coordinate with and assist Federal Contracts Group and legal counsel with contract documents and negotiation.
 Chosen as a SuperUser to train for and train other employees on a company-wide software program roll-out.
 Completion of administrative items required to accompany a proposal or contract award, contract administration after award; development of Sub-Contracting Checklist.

Apr 2010 - current

Battelle Memorial Institute, Pacific Northwest National Laboratory, Richland, WA, US, Office Support Services Administrator (Leadership & Staff Development Group)

 Develop and organize presentation and internal training materials in coordination with training specialists, communications, and duplicating staff.
 Create and maintain database to track budget and training activities.
 Responsible for scheduling and training arrangements (logistics, refreshments preparation, equipment set-up).
 Collaborate with offsite hotels, resorts, caterers, and training centers.
 Translate participant issues or conflicts into appropriate solutions.

Sep 2009 - Apr 2010


Eastern Washington University, Cheney, WA, US, Bachelors, Public Relations in Communications

Sep 2005 - Jun 2009