Meadows Office Furniture, New York, NY, US, Director of Technical Services

Director, Technical Services at Meadows Office Furniture:
Teamed with Haworth’s Global Sales and worked directly with IBM India to develop a client hosted “standards” catalog of Haworth manufactured products. IBM in Asia currently uses this catalog to purchase their Haworth office products. Reducing errors by 15% and streamlining communication speeding up order processing by 33%.

Created and maintained customer portals using StructuredWeb for client online access, custom catalogs and presentations. The University of Rochester and the Monsanto Company direct their procurement requests through these portals. Improving client relations, sales and freeing up our field representative’s time by 25%.

Procurement accounts including Ariba, OB10 and Oracle were implemented for major accounts including Pfizer, Met Life and Xerox. Designed to align with Pfizer’s internal approval system this reduced our reaction time from RFQ’s to project implementation by 25% to 90%.

Managed IT making improvements to infrastructure, speed and access. Implemented cost effective software licensing procedures saving Meadows thousands of dollars per year.
Working with technical consultants from M O’Donnell provided a map for the complete replacement of the existing IT infrastructure and communications platforms used in the New York City, Fair Lawn NJ, Fairport NY and Stamford CT offices. Replacing all data and voice lines with fiber from cable companies and a full VPN solution. Providing full redundancy on data and voice connections and introducing VOIP and cloud based data storage including access to our enterprise software during a disaster.

Created custom reports for use in Microsoft Outlook. These were sales tracking, status and opportunity reports for the owner and upper management. The program was called Week-in-Review.

Meadows Office Furniture, New York, NY, US, Design Department Manager

By streamlining workflow interaction between designers and project managers response time improved by over 30% and more importantly drawing and specification errors were drastically reduced without adding additional staff.

Provided training to designer’s, sales, PM’s and support members provided guidance and understanding of architectural drawings and specifications including workshops on best practices. Instructions targeted design and specification tools including ProjectSPEC, AutoCAD, Excel and Adobe.

Meadows Office Furniture, New York, NY, US, Project Manager

ManesSpace, New York, NY, US, Partner in Charge of Technical Services

Provided all design and technical support and implemented AutoCAD.

Projects included JP Morgan 60 Wall Street where I managed the delivery and installation of systems furniture. More than 30 floors were completed on time and on budget. Throughout the project I sold additional services and supplementary products increasing the value by more than 30%.
JP Morgan at 522 5th Avenue I managed the installation of a custom systems product from SUNARHAUSERMAN. Competed for and won the job of designing custom trading desks for JP Morgan executives.
For Eichner Properties designed and project managed the installation for custom millwork and custom granite and steel conference room tables.
At General Electric’s New York headquarters install the executive floor.
For Home News in Brunswick NJ worked with the Hillier Group to provide a custom furniture system/solution that accommodated and concealed massive amounts of wiring and cables.
I Worked with R-Way furniture and the Watertown Slide company to develop custom conferencing tables that could expand to double their size.
In Queens New York I worked on the British Airways reservations center developing a working environment that could adjust for a large influx of additional employees during peak sales periods.