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Jamal Galette

Jamal Galette

Los Angeles, CA, US

 

About 

Elsewhere:

Employment 

Siemens AG, IT Systems Analyst Intern

• Serves as a project manager for projects alongside client and internal personnel.
• Leading a team to drive project goals and provide ample support on ongoing projects.
• Designing and managing projects leading to enhancement of Siemens business.
• Serving as the Subject Matter Expert for applications, databases and systems.
• Creating and reviewing script documentation for system configurations.
• Reviewing analysis and documentation created by others and re-evaluating results.
• Conducting daily meetings to provide and receive updates on projects.

Jan 2017 - current
 

Siemens AG, IT Technical Consultant / Help Desk Intern

• Documenting processes and application instructions throughout project lifetime.
• Creating builds for company laptops and performing software integration.
• Installation of additional hardware to company laptops.
• Reporting on daily responsibilities and tasks.
• Product testing and troubleshooting for hardware and software.

Jun 2017 - Oct 2017
 

Orlando Magic, IT consultant

• Provide technical support for mobile interface.
• Consult clients for mobile application advisement and installations.
• Providing Legendary Customer Service on the daily basis.
• Event Management for NBA games

Jun 2015 - May 2016
 

Geek Squad, Consulting Agent

• Provide client consultation on hardware and software situations.
• Optimize operating systems on client in Macs, Windows, and Linux devices.
• Installation of hardware and software.

Sep 2015 - Nov 2015
 

Education 

University of Central Florida, Orlando, FL, US, Bachelors, Information Technology

Aug 2013 - Dec 2017
 

Skills