Matea Bubic

Matea Bubic

New York, NY, US



High-performing Account Manager with extensive experience working with a diverse client base and delivering results. Ability to deliver includes attention to detail and client relationship management.


NFP Executive Benefits, Account Manager

Assess benefits for all newly eligible and enrolled employees accurately.
Constantly developing and retaining client relationships through daily interactions.
Implemented a universal billing system for all clients to standardize data templates used and billing reviews.
Mentoring team members to enhance their skills with client relationships, prioritization and time management.
On a monthly basis, primary lead for generating a year-to-date financial report detailing all premium billed for 20+ institutional clients.
Primary focus on the administration of both new and current clients, mainly for our law firm clientele, to ensure overall enrollment remains at or over 20% for each client.
Proper handling of billing for insured employees that includes handling of payroll files, remittance files and monthly invoices.
Provide exceptional customer service to insureds both on the phone and via e-mail.
Upholding detailed administrative and procedural processes to improve accuracy and efficiency for the administrative team.

Nov 2011 - current

Steven E Hiller, Esq, Administrative Assistant

Assisted the lead attorney daily for the firm's needs.
Assisted with preparing legal documents and record keeping.
Established a digital database of the firm's paperwork.
Made copies, sent faxes and handled all incoming and outgoing correspondence.

Aug 2009 - Nov 2011


Sep 2015 - current

Pratt Institute, Architecture

Jul 2007 - May 2009