IT Support Specialist for Architecture and Design Firms

AP3D Consulting AP3D Consulting Employer:
New York, NY, USLocation:
Tue, Oct 19 '21Posted on:

IT / CAD consulting firm seeks computer-savvy architect or IT professional to help us support a prestigious roster of architecture firms and other small to mid-size design and professional services firms in New York City.

The candidate will work directly with small to medium firms (10 to 80 people), provide a wide range of technical support, help advance the client’s strategic objectives, and participate in developing a positive client relationship. This position provides opportunities to work both independently and as part of a friendly team of collegial, highly experienced support professionals.

Great communication and creative problem-solving skills are a must!

Candidates should have minimum 5 years of experience in all or most of the following areas:

  • Desktop and laptop support (Window 7, Windows 10, OS X)
  • Windows Server support (2008 / 2012 / 2016)
  • General networking (firewalls, routers, wifi, TCP/IP)
  • General PC hardware / software troubleshooting
  • Email (Office 365, Exchange, Gmail)
  • Anti-virus / malware solutions
  • VPN
  • Data backup solutions (on-premise and cloud-hosted)
  • Smart phones (iPhone, Android)
  • MS Office
  • Printing / Plotting support
  • Cloud technology (O365, AWS, Azure)
  • Virtualization technology (VMware, Hyper-V)
  • Experience in AutoCAD, Revit, and Adobe CC is also strongly preferred

 Health, dental, vision and retirement benefits are available!

This is an excellent opportunity for a smart, motivated, hands-on individual to participate and grow in all aspects of computer system management and support.

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