IT Site Manager

Perkins Eastman Perkins Eastman Employer:
Los Angeles, CA, USLocation:
Fri, Dec 7 '18Posted on:

Perkins Eastman is a global architecture and design firm guided by the belief that design can have a positive and lasting impact on people’s lives. With more than 1,000 employees in 15 locations around the world, we collaborate seamlessly across borders, barriers, and disciplines to connect people and ideas. Whether conceiving of new healthcare models, reviving a local landmark as a boutique hotel, or helping communities become more resilient, we are united in a dedication to progressive and inventive design that enhances the human experience. If everything is design, everything we do is HUMAN BY DESIGN.


The IT Site Manager is a customer-service focused role.  The successful candidate will help to directly support the Los Angeles, CA location, while providing remote support for staff in all other locations.   Collaboration with team members in the IT Support, Systems, Applications and Network groups will provide opportunities to participate in technology project design and implementation firm-wide.

Job Responsibilities:

  • Background supporting both Windows and Apple personal computing environments.
  • Experience with workstation and laptop re-imaging (Acronis, Ghost, SCCM, etc.)
  • Server/Workstation (Windows Server 2012/R2, Windows 7/8/10)
  • Storage (EMC, EqualLogic, Cloud, etc.)
  • Virtual Technology (VMWare, Citrix, etc.)
  • Mobile Technology (smartphones, laptops, tablet/iPad, etc.)
  • Telephony (Desktop & Conference Room Analog, Digital, VoIP systems and solutions)
  • Messaging (Exchange/Outlook, Office365)
  • Collaboration Tools (File Exchange/Sharing, DFS etc.)
  • Business Applications (MS Office, Adobe Creative Suite, etc.)
  • AEC Applications (AutoCAD, Revit, 3ds Max, Rhino, Sketchup, Newforma, etc.) a plus
  • Scripting and Basic Web Development is a plus

Physical Requirements/Work Environment:

  • Normal office environment with environment with moderate noise level, occasional lifting of up to 25 lbs., regular walking, sitting, bending, twisting, standing and reaching.
  • Ability to perform consistent daily work on a computer.
  • Travel is not typically required but may be necessary in support of regional or site-based offices.
  • Must be accessible by mobile phone during business hours for occasional support emergencies (stipend provided).
  • Must be willing and able to respond quickly to emergency support situations. Occasional weekend or off-hours work may be required.


  • Bachelor degree in Computer Science (or related field) or equivalent combination of education and experiencerequired.
  • Minimum of 2 to 3 years’ experience with IT Support and Network Systems Management (within an AEC firm, a plus).
  • MCSE certification preferred.
  • CCNA / CCNP certification preferred.
  • Extensive knowledge of Microsoft server/workstation operating systems.
  • Extensive knowledge of Microsoft Office Suite applications
  • Excellent problem solving skills including use of remote management systems. 
  • Extensive knowledge of system management tools.
  • Experience with workstation and laptop re-imaging (Acronis, Ghost, SCCM, etc.)
  • Professional-level verbal and written communication skills; must have ability to communicate effectively with audiences of varying levels of technical understanding. 
  • Excellent interpersonal skills; team-oriented. 
  • Committed to enforcing all IT policies, including helpdesk support system procedures.
  • Reliable and responsible; able to respond quickly to emergency support situations.
  • Must be innovative and take initiative.  Strong attention to detail and accuracy.

How to Apply:

If you would like to join a dynamic, energized, innovative and collaborative environment, where your ideas will be heard and your skills challenged, please visit our career page and apply with your cover letter, resume and/or portfolio (Adobe PDF preferred). No phone calls please.

 Link: Human By Design

Perkins Eastman is an affirmative action, equal opportunity employer and a participant in the U.S. Federal E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

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