Project Manager (Senior)

Eight Inc. Eight Inc. Employer:
San Francisco, CA, USLocation:
Mon, Jul 30 '18Posted on:


Your primary job is to manage and drive the impactful delivery of large, complex accounts ($1-2 million pa) with an eye towards establishing long-term, profitable relationships that contribute to the body of transformational work for which Eight Inc. is known for. 

You will be required to work collaboratively with the principals of the San Francisco studio as well as our directors and clients to help deliver category-defining work. They will help to build a dynamic and smooth running office, with a desire to grow with the business and in turn help to make it a successful contributor to the wider Eight Inc. network. 

This role requires an experienced and professional individual, with a 'can do', nurturing spirit and with proven success in working closely with clients and external agencies to manage and influence extraordinary, profitable work. Our business success comes from cross-office, cross-discipline collaboration. Our strength comes from each individual's ability to both teach and learn from each other, our clients and our partners. A successful manager will inspire and encourage this type of behavior. 

Senior Project Managers are able to communicate and share our ideas with everybody at Eight Inc., our clients, and the outside world. 

This role will be reporting to the San Francisco studio principals.


Client facing

  • Directs large, complex client accounts
  • Manages smaller work streams or projects
  • Demonstrates enviable organizational skills and attention to detail
  • Is aware of everything Eight Inc. is doing for their client
  • Initiates and writes compelling proposals
  • Provides day-to-day account management on brief and on budget
  • Has excellent negotiation skills
  • Draft scope of works
  • Co-ordinates client contracts in conjunction with San Francisco's finance director and principals

Non-Client facing

  • Works with the SF finance director to manage project finances including budgets, planning, resourcing and invoicing
  • Develops overall PM strategy, working with creative lead(s) and project team to realize the project plan; accountable for overall quality of scoped deliverables
  • Co-ordinates recruitment of freelancers in conjunction with principal
  • Sets up NDA's and contracts for freelancers
  • Builds relationships with teams in other Eight Inc. offices, actively working together on financial projections, resourcing and planning
  • A creative facilitator, well versed in all aspects of the design/creative process; comfortable working with the creative-lead to play an active part in shaping the work
  • Ensures people know what they're doing against a given plan/timeframe

Supports teams by:

  • Setting up meetings (internal and external)
  • Preparing and distributing agendas, itineraries and meeting notes
  • Co-ordinating the production of documents, stimulus or research for meetings or workshops
  • Setting up and administering a central project filing and archiving system
  • Helps to lead new business opportunities and pitches
  • Builds a good understanding of the Eight Inc. offering and current practices
  • Helps ensure the day-to-day smooth running of the SF office particularly with some of the in-house operational and internal team needs including:
  • Initiating and maintaining Eight Inc. global policy processes and procedures in conjunction with Eight Inc's COO and CHRO.


  • Builds and nurtures close working relationship between client and team
  • Client-facing lead on project/production-related issues; provides leadership, support and ongoing guidance to members of the project team
  • Demonstrates flexible approach with client and team working styles
  • Demonstrates an understanding of resourcing, priorities and timing
  • Anticipates needs and issues
  • Is helpful and accessible
  • Maintains client relationships (post project)
  • Ability to adapt to new environments and interact with all levels of management.
  • Ability to work well under pressure often under critical deadlines.
  • Reliable and dependable.


  • For all billable staff, to target an average weekly utilization of 80% to help company achieve its annual profit margin of 20%. 
  • Maximizes revenue opportunities and project profitability
  • Co-ordinates weekly billable reports to principals in conjunction with SF finance manager


  • Track record working with award winning integrated agencies, managing projects across disciplines including Environments, Digital and Brand.


  • Excellent interpersonal skills with keen attention to detail
  • Energy and passion
  • An intuitive, insightful reader of people, and interested in what makes them tick
  • Strong team player who is willing to roll sleeves up and get stuck in 
  • Fantastic communication skills
  • Self-starter with high degree of initiative
  • Ability to prioritize and multi-task, handling several clients at one time
  • Ability to work well under pressure and deadlines, proven problem-solving skills
  • Ability to adapt to new environments and interact with all levels
  • Ability to handle difficult client situations with finesse and tact

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