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Technical Manager

School of Visual Arts (SVA) School of Visual Arts (SVA) Employer:
New York, NY, USLocation:
Tue, Sep 26 '17Posted on:

JOB TITLE: Technical Manager

DEPARTMENT: BFA Interior Design

REPORTS TO: Chair, BFA Interior Design Director of Operations

POSITION OVERVIEW: Manage technical operations of the School of Visual Arts Interior Design department.

DUTIES & RESPONSIBILITIES:

Management and Planning:

  • Oversee the day-to-day operation of department technologies.
  • Manage support mechanism with SVA Network, Administrative Services to jointly manage server control.
  • Manage and develop technical budget; create and oversee the department’s technical leases.
  • Supervise part time technical staff; includes Systems Admin Assistant and Digital Assets Assistant.
  • Manage design and production of departmental promotional materials such as: SVAID annual portfolio, exhibition flyers and various departmental initiatives.
  • Manage design and implementation of all departmental online and multi-media projects including: department website, social communications and department educational technology.
  • Manage and support department special projects, annual thesis and department exhibitions.
  • Maintain positive and professional relationships with other departments acting as principal technology and communications liaison.
  • Research technology and assert recommendations for classes, labs and administration.
  • Conduct department surveys using direct communication and other survey tools.

Server, Network and Systems Administration:

  • Recommend, plan and implement future computer technological departmental growth pertaining to networking, server and client systems.
  • Develop, deploy and test server and local and networked client systems.
  • Install, configure and maintain servers and related network hardware.
  • Recommend and plan departmental network architecture and equipment needs.
  • Coordinate with Director of Operations to analyze and evaluate networking, server and client system usage.
  • Perform routine maintenance checks and update installs on servers, local and networked client systems.
  • Establish security measures to protect systems and data from intrusion/unwanted data change.
  • Supervise back up of Departmental digital assets.
  • Supervise department keycard access system.

Technical Support & Maintenance:

  • Address and solve student, faculty and staff issues in respect to desktop, software, hardware and peripheral equipment needs.
  • Installation and maintenance of all software, hardware, and peripherals (printers and scanners).
  • Provide computer hardware and software support for computer lab, print room, studio desktops, faculty, administrative staff and dept. chair.
  • Propose and coordinate technical upgrades during annual departmental Capital Improvements.
  • Enforce policies and procedures for computer lab, print room and studio desktops.
  • Manage off-site equipment repairs.
  • Coordinate with IT department for advanced hardware and software troubleshooting.
  • Assist students and faculty with questions related to web-specific class projects and related technologies.

Departmental Support:

  • Manage a digital archive and database of all matriculated student and alumni class work.
  • Support department CIDA accreditation process.
  • Liaison with outside vendors and coordinate with director of operations on purchase requests.
  • Coordinate departmental support with staff from various administrative and educational departments in the college.
  • Maintain repair records, inventories of hardware/software.
  • Maintain an organized and clean workspace.
  • Attend weekly meetings with director of operations and department chair.

Training:

  • Conduct workshops for incoming students on computer lab, print room and studio desktop policies and procedures.
  • Train and supervise work-study assistants in hardware/software installation, effective communication methods, general troubleshooting, promoting a more effective and efficient working environment.
  • Conduct Technical workshops for department students, faculty and staff.

QUALIFICATIONS:

  • Bachelor’s degree required, Master’s degree strongly preferred.
  • Excellent management abilities, communication skills and the ability to multi-task.
  • Strong interpersonal skills; must be able to represent the college and the department in a professional manner.
  • Knowledge of Windows OS and Windows Server required; knowledge of Apple OS systems a must.
  • Essential skills include creating system images, resolving hardware and software conflicts.
  • Knowledge of standards-based web design methodologies and technologies.
  • Ability to troubleshoot software and hardware a must.
  • Working knowledge of all Adobe Creative Cloud, Lightroom, AutoDesk Design suite, I.e. AutoCAD, Revit, 3-DMax, Rhino Software.
  • Design or creative production background and knowledge of technology trends and ongoing developments in the design art field a plus.
  • Ability to work independently be detail oriented, and understand basic design principles.
  • Diplomacy and professionalism when working with individuals via e-mail, over the phone, and in person.
  • Must be a team player with the ability to identify issues and be proactive in driving solutions.
  • Excellent communication skills and the ability to work with students and faculty to resolve problems.
  • Excellent time management and organizational skills.
  • Available to work scheduled department evening events.
  • Flexible with one’s work schedule (Schedule is subject to change).

School of Visual Arts (SVA) in New York City is an established leader and innovator in the education of artists. From its inception in 1947, the faculty has been comprised of professionals working in the arts and art-related fields. SVA provides an environment that nurtures creativity, inventiveness and experimentation, enabling students to develop a strong sense of identity and a clear direction of purpose.



The School of Visual Arts is an equal opportunity employer.

 

To apply for this position, please send a cover letter and resume to working@sva.edu 

No walk-ins or phone calls please. 


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