I am a creator, maintainer and manager of product and project workflows working as the main point of contact. I create processes and structure for any given project as well as managing vendors, internal and external stakeholders. My strengths are in relationship building, strategic planning and thinking and the overall execution of work. Support, service, managing and tracking work requests are my strong suit.
My focus is on providing clients with exceptional products and services where I consistently meet deadlines and expectations while constantly looking for ways to save the employer time and money.
Google, Inc., New York, NY, US, Zagat Production Coordinator
• Created an electronic file delivery system to save company $4,000-$5,000 on paper, printing and shipping costs annually.
• Vetted and partnered with new vendors based on Google/Zagat’s new branding guidelines. Saved company money on purchasing and inventory costs, and cut times in process by 2 to 4 weeks.
• Scheduled specialty trade orders based on Zagat’s Master Schedule of printed titles. Facilitated with Print Sales on order submissions, Production Manager on printing fulfillment, and shipping logistics with the Manufacturer and Distribution Center for order delivery on agreed upon deadlines.
• Acted as point of contact for clients with art file submission, generated and revised proofs, and delivered approved files to vendors; cut TIP from 72-96 hours to 24-48 hours.
• Lead creator of internal manuals detailing art submission for clients, order processing, workflow expectations, and times in process for fulfillment. Trained sales and marketing staff on procedures.
• Reviewed and approved all proofs for Zagat’s collateral buys and point of sale Zagat Rated purchases.
• Scheduled and facilitated meetings between internal stakeholders and vendors on a per project basis.
Zagat Survey LLC, New York, NY, US, Production Coordinator
• Reviewed and approved all proofs and collateral based on existing branding guidelines.
• Reviewed and approved all vendor invoices for prompt billing. Assisted Finance staff in monthly reconciliation.
• Acted as point of contact for clients with art file submission, generated and revised proofs, and delivered approved files to vendors; cut TIP from 72-96 hours to 24-48 hours.
• Lead creator of internal manuals detailing art submission for clients, order processing, workflow expectations, and times in process for fulfillment. Trained sales and marketing staff on procedures.
• Scheduled and facilitated meetings between internal stakeholders and vendors on a per project basis.
Video Monitoring Services of America, New York, NY, US, Resource Center Administrator
• Analyzed data and compiled reports for the Sales department to use in servicing clients and to generate new business in the Integrated Media Industries.
• Trained new employees in database use and management.
• Researched advertising campaigns based on demographics and industry accolades and updated VMS’ Database Networks accordingly.
SUNY Oswego, Oswego, NY, US, Bachelors, Broadcasting & Mass Communication
Bachelor of Arts Degree with a focus on Communications.
