Administrative professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Previous experience in diverse office environment.
Mortgage Contracting Services, Tampa, FL, US, Team Lead
Manager of daily activities, training staff and developing process changes to ensure client expectations are met. Handles escalated issues and work closely with team members to resolve problems. Duties include hiring, timekeeping, training, performance management and distribution of work assignments. Assisted in development of automating several processes, reporting strategies and scorecards within client team.
