My background is in Art and Design. I hold a BFA in Commercial Art and 10 years experience in retail sales and customer service. I am friendly, motivated and love problem solving. My clients are always repeat because I love a challenge and embrace the powers of collaborate brainstorming. I am open to new avenues in my career, and am quick to learn new programs and product lines. Please contact me for an interview if you'd like to hear more about my history and my future goals.
Thank you for your consideration
Wayne Tile Company, Wayne NJ, Design Consultant
Designed, estimated and sold kitchen and bathroom projects.
Maintained a close involvement with the home owner and contractor as the project moved
from conception to completion.
Become knowledgeable and proficient with the Wayne Tile product line and sales process.
Drafted designs accurately to aide in installation process and homeowner vision.
Conducted majority of sales in a showroom environment but followed up onsite for larger
clients or intricate projects.
Assisted showroom manager with purchasing and receiving of special order shipments.
Achieved a 42% increase in annual profits and average sale increase of 25% over 2 year
Consistently ranked in the top 12% company wide for overall highest profit margin.
Pearl Paint Co., Paramus NJ, Department Manager, Store Supervisor, Visual Merchandiser
Responsible for managing the day-to-day operation of the picture framing department, as
well as promoting excellent customer service, and maintaining high quality production
Maximized sales through effective visual merchandising.
Controlled and maintained the budgets and expenditure through monthly ordering and
Initiated a monthly sales log specific to the department which helped to identify market
trends and fluctuations in the profit margin.
Recruited, trained and directly supervised staff.
Created weekly production schedules and delegated projects.
Personally completed advanced level work such as over-sized stretches, delicate needle
mounts, and multiple object floats.
Mentored staff in the absence of store manager by leading and motivating daily duties such
as stock replenishment,customer service and visual merchandising.
Trained cashiers in proper cash handling procedures.
Responsible for counting and balancing daily sales.
Inventoried supplies to monitor costs and report sales figures.
Supervised receiving procedures and cross-checked daily shipment paperwork.
Successfully resolved customer complaints due to operational or service issues, while
adhering to company policy and retaining customer loyalty and satisfaction.
Created a comprehensive procedure manual for customer service and computer data entry.
Maryland Institute College of Art, Baltimore, MD, US, Bachelors, Illustration
Art for Commercial Reproduction and focus on Graphic Design