Kelley Jasons McGowan Spinelli & Hanna, LLP, Philadelphia, PA, Administrator
Worked for 11 Partners in total and manage 5 offices across 4 different states all with unique operation requirements including lease renewals and technology nuances. Broad scope of responsibilities included Human Resources, Operations, Technology and Vendor Management. Report directly to Managing Partner.
Sole Human Resources representative for 52 employees including 20 attorneys, 32 paralegals, billing and administrative staff. Directly managed accounting dept. and mailroom staff including conducting performance evaluations and salary review. Coordinated new hire orientations, training and terminations.
Sole benefits administrator for all insurance transactions including orchestrating open enrollment with regard to research, cost analysis and enrollment for health/dental/life as well as renewals for: professional liability, worker’s comp, P&C insurances and the 401(k) plan.
Assisted Managing Partner in recruitment of Paralegal and administrative staff.
Coordinated payroll with outside vendor on all related matters including attendance tracking.
Established and oversaw levels of troubleshooting protocol in conjunction with outside IT and telecomm vendors to manage network, hardware, software, related warrantees and renewals, including multiple server back-up tape coordination, Blackberrys and occasional case-related matters as well as emergencies. Performed audits for changing needs and improvement.
Managed all vendor relationships including negotiating equipment purchases, leases, maintenance contracts and compliance and facilitation with banks and insurance companies.
Served as firm primary contact for all Operations functions with property management at all locations including security, service, maintenance, supplies and “green” initiatives.
Palmer Biezup & Henderson, LLP, Philadelphia, PA, Office Manager
Responsibilities were substantially the same as at Kelley Jasons but also redesigned the Employee Handbook with then-current legislation. Initiated the use of new attendance software to insure accuracy of absence allotment; tracked and managed all advertising renewals including company profile, and attorney biographical information; and developed and designed new branding initiative with partners including promotional materials, letterhead and website and assisted in the selection of marketing/advertising firms.
Linguis-Techs, Inc., Langhorne, PA, US, Operations Manager
Responsibilities were substantially the same as at Kelley Jasons but also tracked cash flow, produced A/P, A/R, balance sheets and profit and loss reports, performed bank reconciliations, produced customized invoices with expenses, benefits plan information, financial statements and vendor files.
Temple University, Philadelphia, PA, US, Interior Design