One anecdotal gem:
"Upon hanging up, he would glide back into polite conversation, suggesting that what I had witnessed was not uncontrolled rage but, rather, calculated manipulation--the rhetorical companion to his tactical use of wit. Once, in a discussion with an OMA staffer about a resistant client, he displayed both strategies at the same time. 'Don't worry,' he said, raising an eyebrow. 'I will throw a quick tantrum, and then we will proceed as planned.'"