Administrative professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Previous experience in diverse office environment.
Mortgage Contracting Services, Tampa, FL, US, Team Lead
Manager of daily activities, training staff and developing process changes to ensure client expectations are met. Handles escalated issues and work closely with team members to resolve problems. Duties include hiring, timekeeping, training, performance management and distribution of work assignments. Assisted in development of automating several processes, reporting strategies and scorecards within client team.
Florida State University, Tallahassee, FL, US, Administrative Assistance
Handled multifaceted clerical tasks such as data entry, filing, records management and billing. Coordinated travel arrangements, maintained several databases for travel, purchasing and budget management. Co-developed comprehensive training manual for newly hired support staff as well as revamped processes. Letters of recommendation available upon request
Florida State University, Tallahassee, FL, US, Bachelors, Apparel Design & Technology
Apparel design and construction