2024-05-04T15:18:10-04:00 https://archinect.com/news/article/123674790/manifesto-for-the-clever-city Nam Henderson 2015-03-24T18:20:00-04:00 >2015-03-24T23:44:50-04:00 <img src="https://archinect.gumlet.io/uploads/mr/mr3x6fa0jw9wqn4o.jpg?fit=crop&auto=compress%2Cformat&enlarge=true&w=1200" border="0" /><em><p>To establish a use case it is essential to understand the &lsquo;users&rsquo;; the human beings who a service is supposed to help. This means really getting to know those people. The service should be built around their needs, not those of the city government or technology provider.</p></em><br /><br /><p>Written (at the suggestion of Bruce Sterling) at South By South West 2015. It is based on reflections on building several connected city services.&nbsp;</p><p>h/t <a href="https://twitter.com/bruces" rel="nofollow" target="_blank">@Bruce Sterling</a></p>