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Crystal Whalen

Crystal Whalen

Lake Forest, CA, US

 

About 

Interior Designer.
Project Management.
Showroom Liaison/Coordinator.
Professional Customer Service.
Specialize: Kitchen and bathroom design & remodeling, AutoCAD construction documentation, style & color specialist, space planning, and rendering. Passionate about interior design and helping clients throughout the creative design process to achieve their needs and wants.

Employment 

Bedrosians Tile and Stone, Anaheim, CA, US, Design and Marketing Associate

Apr 2013 - current
 

Crystal Whalen Designs, Orange County & Los Angeles, CA, Interior Designer

Jan 2013 - current
 

California Closets, Huntington Beach, CA, US, Customer Liaison/Design Consultant

 Maintain general business record keeping and presentation of showroom
 Arrange and confirm design appointments and installations
 Provide support for design staff and installation teams
 Sustain filing systems and customer databases; update as needed
 Work with clients at their homes and in the showroom, providing expert knowledge on organizing every area
of their home; create custom storage solutions while creating long term relationships
 Responsible for showroom customer interactions, up to and including on site sales as needed

Jun 2012 - Mar 2013
 

Pacific Architectural Millwork, La Habra, CA, US, CAD Designer

 Create working shop drawings from Architectural and/or Interior drawing specifications (contract
documents) provided by customer to maximize job profitability
 Produce working listings and CNC programs for shop to efficiently manufacture a finished product
 Utilize Microvellum to create shop drawings using standard library products
 Complete shop drawings and submittals within the scheduled time frames
 Verify availability and pricing of special products
 Assist Project Manager with material take-offs and acquire pricing when needed
 Review all bulletins and revised shop drawings and report any cost impact to Project Manager
 Revise all shop drawings according to architect’s redlines
 Keep accurate log of all submittals and approvals as well as project documentation

Nov 2010 - Dec 2012
 

California Cabinet Distributors, Huntington Beach, CA, US, Customer Service Representative / Designer

 Collaborated with dealers to design functional kitchens and bathrooms
 Processed orders for cabinets and coordinated all daily purchasing needed
 Answered customer service questions regarding cabinet lines carried
 Utilized PeachTree accounting software to keep accounting records
 Administrative work (e.g. answered phones, faxes, emails, record keeping)
 Scheduled shipments to client homes with shipping company
 Worked closely with dealers to help their clients create an effective budget for projects
 Kept all dealers up-to-date with price changes, or updates with the specific cabinet lines distributed
 Maintained a reputable relationship with all vendors and dealers

Apr 2009 - Sep 2010
 

Reborn Cabinets, Anaheim, CA, US, Kitchen and Bathroom Engineer & Designer

 Engineered and drafted final drawings of kitchens and bathrooms for designers to present to the customers
 Created custom drawings for final production in shop
 Prepared cutlist for production of cabinets
 Lay out and plan interior room arrangements for kitchens and baths using AutoCAD
 Administrative work (e.g.: answered phones, sent faxes to clients, scheduled appointments)
 Assisted designers and clients with design process to complete their kitchens and bathrooms (ex. choosing materials, coordinating colors, helping with appliance selections)

Apr 2006 - Mar 2009
 

Cab-I-Net, Anaheim, CA, US, Kitchen and Bathroom Designer

 Conferred with clients to determine factors affecting interior environments such as budget, architectural
preferences, purpose and function to meet client’s needs
 Estimated material requirements and costs, presented design to client for approval
 Formulated environmental plan to be practical, esthetic, and conducive to intended purposes, such as raising productivity or selling merchandise
 Worked in showroom as sales associate answering client questions in relation to design and remodels
 Provided professional, accurate and timely customer service to clients, vendors and designers
 Prepared bids and proper documents for kitchen and bathroom sales

Oct 2005 - Apr 2006
 

Education 

Westwood College, Anaheim, CA, US, BArch, Interior Design/Computer Aided Design

Jun 2001 - Oct 2005
 

Areas of Specialization 

Skills 



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